Dónal Clancy, Managing Director, Laya Healthcare
Dónal Clancy has been in the healthcare industry for almost 30 years and has led the laya healthcare team through significant periods of transformational change.
With an extensive background in operational and customer-facing areas of business, Dónal’s strength in leadership is focused on creating an inclusive workplace with wellbeing at its heart. Laya Healthcare has been recognised as a Great Place to Work in Ireland and Europe and most recently was one of one three organisations in Ireland to be accredited with Investors in Diversity Gold.
Dónal is heavily involved at an industry level and is currently the Chair of the Health Insurance Council and incoming President of Insurance Ireland. He also sits on the UCC Business Information Systems Advisory Board and is a member of the Nationals Clinical Effectiveness Committee (NCEC).
Dónal holds a BSc in Computer Science and Mathematics and annually ensures Continuous Professional Development (CPD) for looking after its 650,000 members is up to date. Before taking on his role as Managing Director, Dónal held the roles of Director for Customer Service, IT Director and Operations Director. He also served as Director for Customer Service & Operations for BUPA, UK.